Eloboss
Privacy Policy

1. Our Company and Introduction

Our Company is Eloboss ('Our Company', 'we', 'us' or 'our'), and this Privacy Policy is between our Company and you, the customer and user of our following website address: https://eloboss.net/

As per our home page on our website, we completely and utterly understand the significance of your privacy. Consequently, no one will know that you have taken advantage of our help subject to any unforeseen event such as our data being compromised due to a hack or security breach. In any case, we immensely value the privacy of our customers and understand how important it is to them. We follow all the instructions given by the customer, for example, we use a VPN of customers' country and always play in offline mode.

2. What Personal Data and how we use Personal Data

Our Company may obtain the following personal data and information in relation to you:

  • First Name and/or Last Name

  • Email Address

  • Contacts

  • Notes

Correspondingly, our Company will process and/or use your personal data and information in order to process and execute orders manually and automatically via the Eloboss Members Area, for communications with you being the customer, and for marketing and promotional purposes if we have your explicit written consent. In case of using the personal data and information for marketing and promotional purposes, we hereby warrant and represent that your personal data and information will not be utilised for any unethical purposes and/or in an unlawful manner or for illegal activities.

3. Where do we store your personal data?

Your personal data and information are securely stored on the Google's computer systems.

When and if we have to distribute any data due to a reason, as per clause ‘Sharing Your Personal Data’ below, we will undertake reasonable measures and ways to ensure that the receiver of such data can adequately protect the relevant data.

4.Protection of Personal Data

Our IT department and team will do everything in its reasonable power to protect your personal data and information. Nonetheless, we cannot be held liable for any circumstances beyond our reasonable control if we manage to lose your personal data and information in relation to a hack or security breach.

You hereby use the website at your risk and we also cannot be liable for any hack or security breach that occurs on your own personal electronic device.

Please ensure that you have the latest antivirus software downloaded, installed and updated frequently on your personal electronic device to minimise your risk of this situation occurring.

As also mentioned in our Terms and Conditions, when supplying Products and Services to the Customer, the Company might get access to and/or obtain the capacity to communicate, keep, or process your personal data.

The parties acknowledge that if such personal data processing occurs, the Customer will be the 'data controller' and the Company will be the 'data processor' as defined in the General Data Protection Regulation (GDPR), as amended, expanded, and/or re-enacted from time to time.

To prevent misunderstanding, the terms 'Personal Data,' 'Processing,' 'Data Controller,' 'Data Processor,' and 'Data Subject' must have the same meaning as in the GDPR.

The Company shall only Process Personal Data to the significant degree justifiably needed to empower it to continue providing the Products & Services as described in the Terms and Conditions or this Privacy Policy or as recommended by and consented with the Customer, shall not preserve any Personal Data longer than needed for the Processing, and shall abstain from Processing any Personal Data for its own or any third party's reasons.

The Company shall not reveal Personal Data to any third party other than employees, directors, agents, subcontractors, or advisors on a strict 'need-to-know' premise and only under the same (or more stringent) circumstances as set forth in these Terms and Conditions or this Privacy Policy or to the degree necessary by applicable legislation and/or regulations.

5. Sharing your Personal Data

Your personal data and information available only to our employees. There is a chat room in our personal cabinet, where the client can personally share any information with our employee (executor and/or booster).

The only other circumstances where your personal data and information will not be available only to our employees, is for us to adhere to and comply with any relevant court order, legislation, rule, directive or law as well as in the event that we deem it necessary to complete your order via a third party and we will request your consent prior to doing so.

6. Google Analytics and Hotjar

We use Google Analytics, a digital analytics technology supplied by Alphabet Inc., to collect data regarding your usage of the Website ('Google'). To help the Site analyse how individuals communicate with the website, Google Analytics employs 'cookies', that are text files saved on your pc. To discover more of how Google utilises data whenever you access our Website, click to: https://policies.google.com/technologies/partner-sites.

We might also use Google Analytics Advertising Capabilities to target you with interest-based advertising depending on your internet behaviour. For further details, see Google's website and sites that explain Google Analytics, like https://marketingplatform.google.com/about/.

Likewise, another third-party analytics website that facilitates our usage and processing of your personal data and information is Hotjar. Similar to Google Analytics, we will utilise it in ethical manners to attempt to provide the best possible customer experience on our website to you.

In the case where any of the above changes in the future, we will notify you accordingly.

7. Hyperlinks

We may use links to the following websites:

  • Discord

  • Steam

  • Instagram

  • Facebook

  • Trustpilot

  • Stripe

  • Coinbase

and other websites that we may add links to from time to time.

Please ensure that you read carefully all of the legal documents of the aforementioned websites and/or mobile applications such as, including without limitation to, their Terms and Conditions, Privacy Policies, Disclaimers, Refund Policies, Shipping Policies, among other things.

The Company cannot be held liable as soon as you access such websites and you will do so at your own risk.

8. Children

In order to be able to use our website and purchase our products and/or services, you must satisfy the minimum age requirement of CS:GO. We do not intend to obtain data and use such data from individuals below the minimum age requirement of CS:GO and hence, please inform us if we are doing so inadvertently and we will delete such data.

9. Contact Details

If you have any problems, feedback, issues or questions concerning this Privacy Policy, please let us know using any of the following methods:

  • Email: info@eloboss.net

10. Changes of Privacy Policy

At the sole, exclusive and absolute discretion of the Company, we may make any kind of amendments, modifications, changes, updates etc that the Company sees fit to this Privacy Policy, without any liability or cause required to you. Nevertheless, except any minor amendments or updates to this Privacy Policy, you may be informed via email or other means of communication at the Company’s earliest convenience.