Once you have selected the respective service, you can place the order using your email and proceed to the payment. Once you have successfully paid for the order, check your email for a receipt and account details to access Eloboss Members Area, where you can find more information about your order, including current payment status, order progress, chat with the booster, and more. If necessary, the support agent is always in touch if you have urgent questions, just provide him your order number and he will check for you.
How can I make sure it is not a fraud?
We’ve been active on social media for the longest time, we use Instagram and Facebook to share the results of our work and also gather reviews on our Trustpilot page. We are time-tested, this is our main guarantee.
What are your working hours?
Online support is available daily from 10 am to 10 pm by CET. Boosters are available 24/7.
If I order right away, when could we start?
We normally begin order fulfillment within a 15 minutes after payment. If you value your time, we can offer priority services in which, boosters will be ready at any time you are ready.
Can I get a ban for using your services?
We don’t use cheats, exploits, bugs or boost with bots when processing the order. You cannot get banned for our rank boost in CS:GO. If we are speaking about the rules of such leagues as Faceit and ESEA, using any services to boost the level or elo violates the rules of the platform. Accounts sharing, having multiple accounts as well as boosting is prohibited. Therefore, this makes you exclusively responsible for such violations. However, this is only a formality based on the fact that we have never faced account ban situations given that we always apply the necessary security measures.
Can I play CS:GO and other games during the boost?
You will not be able to play CS:GO or other games while the booster is doing his job, but you have the opportunity to warn the booster in advance to release your account for a while. Use the chat on the page of your order in your personal cabinet to contact your booster.
What data should I provide, if I purchased the boost with an account sharing?
We would need your Steam and Faceit/ESEA accounts in case you purchased boost on one of these platforms. We can do our work more efficiently if Steam Guard recovery codes are provided. We need them to ensure booster can log in to your Steam account any time without waiting on a response from you.
Having ordered the boost in the lobby, what level of opponents should I expect?
It is impossible to predetermine the level of opponents because everything depends on the circumstances. Normally, this is the average ranking of the platform, where you asked for our assistance.
I have purchased the boost in the lobby, can my friend play together with me?
We can organize the boost in such a way that you can play together with your friend in one lobby. However, friend has to pay for himself, or you can order for him, since each slot in the lobby is assigned to one of our clients and we simply do our job.
How much time is needed for my order to get processed?
Normally, booster makes 12 wins a day. In this case, it is around +300 Elo if we take Faceit, and on matchmaking or ESEA, you can get from 2 to 5 rank-ups.
Is a rank boost in MM without prime available for purchase?
No, we do not deal with MM rank boost without prime.
How can I ensure that my order is processing fairly and you don’t use cheats, etc.?
Cheating on Faceit and ESEA without immediate consequences is very expensive and not everyone can afford it. Automatically, that makes it unprofitable and unwise, seeing that the cheater will be eventually punished by the system and our clients will be the first to get a loss. It is much easier to work with people who play better than 99.99% of the players in CS:GO. This means that even easiest orders are done by 4000+ Elo Faceit players. The team of boosters is occasionally reinforced and only if the information about the player’s past is available.
If I order the boost in the lobby, will highly-ranked accounts play with me?
There is no accurate data since we use the accounts of our clients. Therefore, the rank can be significantly different.
I purchased boost on 5 wins. What if booster lose one of the games?
Under the number of wins we understand the number of flawless victories, without defeats (net wins). This means that if booster lost one of the games, they will have to recoup this lose to continue. For example, the booster won 4 games and lost the 5th game. In this case, the booster will need to get 2 victories without defeats to complete the order.
Where do you get the accounts you sell?
Faceit and ESEA accounts are done by Eloboss team members with the help of plain smurfing. We do not use forbidden methods to boost Elo and Rank. All of our accounts are without linked steam guard and phone numbers and going with original e-mail.
If the account I purchased is banned, will you return my money?
Unlike a matchmaking ban, a ban in leagues such as Faceit or ESEA is issued on the fact of a violation, and not after a while. This means, that in case the account was banned and account selling was completed, the customer is completely responsible for ban. However, if no more than a week has passed since your purchase and you got 300+ elo roll-back, or a permanent ban on an account you haven't played on, we are committed to issuing a replacement.
If I purchase the account on Faceit, can I get banned for using multiple accounts?
Yes, you can get a ban for using multiple accounts. A lot of clients do not comply with the New Account – New Identity principle. The most important thing is to create a unique nickname, complete your profile and hide the fact that your account is smurf. Do not use old nicknames or any that may be similar to your old ones. Also, do not reveal the fact that you are the owner of multiple accounts.
When I purchase an account in your shop, will I get account details right after the checkout?
Yes, our customer support agents are responsible for accounts delivery during working hours. Almost immediately after checkout, you will receive the credentials for the account you purchased via email or throught Eloboss Members Area. You will receive Steam, Faceit/ESEA account, and original e-mail.
Is there any chance the Steam account will be recovered?
Accounts produced by us cannot be recovered since they do not contain any transactions and receipts. Furthermore, when purchasing, you receive complete information via the provided email address.
Booster contacted me directly and offered their services, what should I do?
We offer free services to clients who report to us about such cases. Contact our support team in the online chat or using the contact information.