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Frequently Asked Questions
General questions
Once you have selected the respective service, you can place the order and proceed to checkout. Once you have successfully paid for the order, send the number of your order to our customer service representative. From here, the customer service representative is your personal manager. They will notify you about the date of order processing, and any additional job details.
We’ve been active on social media for the longest time and as such, we use the medium to share the results of our work and gather review on our Trustpilot page. Rest assured that you won’t find any negative reviews regarding our service. This is our main guarantee.
Online support is available daily from 10:00 - 01:00 CET. Boosters are available 24/7.
We normally begin order fulfillment within a few hours after payments have been confirmed. If you value your time, we can offer priority services in which, boosters will be ready at any time you are ready.
Unfortunately, we are unable to predict the exact time when the process starts based on the queue. The queue works on a “first come – first serve” basis, hence the priority of your order also increases with the time. Furthermore, being the last in the queue, there is a chance that some of the people who are higher on the list won’t be able to play, and boosters will invite you. Orders with Priority optional service are automatically assigned with top priority status.
We don’t use cheats, exploits, bugs or boost with bots when processing the order. You cannot get banned for our rank boost in CS:GO. If we are speaking about the rules of such leagues as Faceit and ESEA, using any services to boost the level or elo violates the rules of the platform. Accounts sharing, having multiple accounts as well as boosting is prohibited. Therefore, this makes you exclusively responsible for such violations. However, this is only a formality based on the fact that we have never faced account ban situations given that we always apply the necessary security measures.
Boost Process
Once you entrust your account to us, you won’t be able to play CS:GO or other games while we are working (contact your personal manager for more information). However, if you have chosen the boost in the lobby and personally play with us, you can still play, except for on the platform where the boost is currently being implemented.
We would need your Steam and Faceit/ESEA accounts in case you purchased boost on one of these platforms. We can do our work more efficiently if Steam Guard recovery codes are provided. We need them to ensure booster can log in to your Steam account any time without waiting on a response.
It is impossible to predetermine the level of opponents because everything depends on the circumstances. Normally, this is the average ranking of the platform, where you asked for our assistance.
We can organize the boost in such a way that you can play together with your friend in one lobby. However, friend has to pay for himself, since each slot in the lobby is assigned to one of our clients.
Normally, booster makes 12 wins a day. In this case, it is around +300 Elo if we take Faceit, and on matchmaking or ESEA, you can get from 2 to 5 rank-ups.
No, we do not deal with MM rank boost without prime.
Cheating on Faceit and ESEA without immediate consequences is very expensive and not everyone can afford it. Automatically, that makes it unprofitable and unwise, seeing that the cheater will be eventually punished by the system and our clients will be the first to get a loss. It is much easier to work with people who play better than 99.99% of the players in CS:GO. This means that even easiest orders are done by 3000+ Elo Faceit players. The team of boosters is occasionally reinforced and only if the information about the player’s past is available.
There is no accurate data since we use the accounts of our clients. Therefore, the rank can be significantly different.
Under the number of wins we understand the number of flawless victories, without defeats. This means that if booster lost one of the games, they will have to recoup the defeat to continue. For example, the booster won 4 games and lost the 5th game. In this case, the booster will need to get 2 victories without defeats to complete the order.
Account Store
Faceit and ESEA accounts are done by Eloboss team members with the help of plain smurfing. We do not use forbidden methods to boost Elo and Rank. All our accounts without linked steam guard and phone numbers and going with original e-mail.
Unlike a matchmaking ban, a ban in leagues such as Faceit or ESEA is issued on the fact of a violation, and not after a while. This means, that in case the account was banned and account selling was completed, the customer is completely responsible for ban.
Yes, you can get a ban for using multiple accounts. A lot of clients do not comply with the New Account – New Identity principle. The most important thing is to create a unique nickname, complete your profile and hide the fact that your account is smurf. Do not use old nicknames or any that may be similar to your old ones. Also, do not reveal the fact that you are the owner of multiple accounts.
Yes, our customer support agents are responsible for accounts delivery during working hours. Almost immediately after checkout, you will receive the credentials for the account you purchased via email or any other contact address that was provided during checkout. You will receive Steam, Faceit or an ESEA account, and original e-mail.
Accounts produced by us cannot be recovered since they do not contain any transactions and receipts. Furthermore, when purchasing, you receive complete information via the provided email address.
Other
We offer free services to clients who report to us about such cases. Contact our support team in the online chat or using the contact information.