Eloboss
Terms and Conditions

1. Agreement to these Terms and Conditions

These Terms and Conditions (hereinafter referred to as these “Terms and Conditions” or this “Contract” or this “Agreement”) are a legally binding agreement between you, whether personally or on behalf of an entity ('Customer,' or 'you') and Eloboss ('Company,' 'we,' 'us,' or 'our') regarding your access to and the use of eloboss.net including any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the 'Site').

By visiting the Website, you acknowledge that you have read, understood, and accepted to be bound by all of these Terms and Conditions. In the case where you do not agree with any part or clause of these Terms and Conditions, you are completely forbidden from using this site and must immediately leave.

2. Definitions

2.1 For all purposes of these Terms and Conditions, the following terms shall have the meanings set forth below:

'Customer' or 'You' means the person, individuals, or corporation who participates in a Contract with the Company for the provision of Products and Services, if and where applicable. By entering into an Agreement with the Company, you certify that you are legally capable of doing so.

'Services' means all or any of the services provided by the Company.

'Products' means all or any of the virtual products and goods provided by the Company.

'Account' refers to the online Account created by the Company for the Customer when the Customer signs up.

2.2. Words that import any gender include all genders, words that import the singular include the plural and vice versa, and words that import individuals include businesses, companies, and corporations and vice versa.

2.3 The titles in these terms and conditions are not to be interpreted.

2.4. Wherever the word 'including' appears in these terms and conditions, it is to be interpreted as 'including without limitation.'

3. Services

3.1 The Company provides Boosting services to you (virtual goods and services), which means that the Customer obtains our time to help you with your CS:GO gameplay until you reach the rating you paid us for. Therefore, the Company essentially sells rank raising in CS:GO, and accounts with high ratings.

3.2 When using the Solo/Lobby services, you cannot play without our boosters until we complete your order. Otherwise, we reserve the right to cancel your order with no refund.

3.3 Before we place accounts in the store and send the account to the customer, those accounts are all checked, verified and accurate.

3.4 According to the rules of Faceit and ESEA, account sharing, multiple accounts and boosting are prohibited and thus, you hereby agree and acknowledge that you use all services (including buying Faceit/ESEA accounts) at your own risk and getting banned on Faceit or ESEA will not provide eligibility for a refund.

3.5 Due to the type of services and goods provided by our website (intangible and digital goods), it is impossible to “return” a product or a service and therefore, we do NOT make a refund after the payment has been made. If your order is not started or the account you purchased is not delivered due to a technical error, you are eligible for a partial refund (45%) or store credit for the amount paid to us.

3.6 All sales are final, except with the only exception stated in clause 3.5 above and the Company has the sole and absolute right to refuse service to anyone without liability and without the need to provide a reason for such a decision.

4. Price and Payment Methods

4.1 The pricing for offering its Products and Services, if and where applicable, shall be openly published for consideration, generally via our website. This price is subject to VAT at the current rate.

4.2 The Company reserves the right to adjust the pricing of its Products and Services at any moment even without notification. Nevertheless, after payment for the Company's Product and Services, if and where relevant, has been received, the Company cannot and will not adjust the pricing.

4.3 The Customer may make payment via the Company's website (recommended option) or by paying an invoice given by the Company.

5. Cancellations

5.1 The Company might terminate your order or the services it provides to you at any time if it considers the Customer plans to use its Products and/or Services in a manner that the Company does not intend.

5.2 If the Customer fails to satisfy any of the Customer Obligations outlined in the previous paragraphs, the Company may terminate your order or the services it provides to you and keep any payments received by the Customer.

5.3 If the Company cancels your order or the services it provides to you under the provisions of the previous sections, the Customer will be notified in writing.

6. Limit of Liability

6.1 The Company will not be responsible for any damage caused by problems or delays beyond its control, particularly, but not limited to, harm, injury, damages and loss of sales and/or profit, among other things of the Customer with regard to anything that occurs while using the Company’s Products and/or Services.

6.2 The Customer recognizes that the Company accepts no responsibility for any obligations arising from any and all Contract(s) entered into by the Customer with the Company.

6.3 In any case, the Company will not be responsible to the Customer for any amount greater than the whole cost of the Products and Services, including VAT.

7. Law and Jurisdiction

7.1 The legislation applicable to this Contract shall be European Law, and the Customer consents to the exclusive jurisdiction of the European courts in all matters pertaining to the Contract.

8. Data Protection

8.1 When supplying Products and Services to the Customer, the Company might get access to and/or obtain the capacity to communicate, keep, or process personal data of the Customer and/or its personnel.

8.2 The parties acknowledge that if such personal data processing occurs, the Customer will be the 'data controller' and the Company will be the 'data processor' as defined in the General Data Protection Regulation (GDPR), as amended, expanded, and/or re-enacted from time to time.

8.3 To prevent misunderstanding, the terms 'Personal Data,' 'Processing,' 'Data Controller,' 'Data Processor,' and 'Data Subject' must have the same meaning as in the GDPR.

8.4 The Company shall only Process Personal Data to the significant degree justifiably needed to empower it to continue providing the Products & Services as described in these Terms and Conditions or as recommended by and consented with the Customer, shall not preserve any Personal Data longer than needed for the Processing, and shall abstain from Processing any Personal Data for its own or any third party's reasons.

8.5 The Company shall not reveal Personal Data to any third party other than employees, directors, agents, subcontractors, or advisors on a strict 'need-to-know' premise and only under the same (or more stringent) circumstances as set forth in these Terms and Conditions or to the degree necessary by applicable legislation and/or regulations.

8.6 The Company shall adopt and preserve technological and organisational security protocols necessary to secure Personal Data processed on account of the Customer by the Company. Additional details concerning the Company's approach to data protection may be found in its Privacy Policy, which is available on our website. If you have any questions or concerns about data protection, please email us at info@eloboss.net. If you want to obtain further information regarding which data we obtain and how we process and/or use that data, please visit our Privacy Policy.

9. Force Majeure

9.1 The Company will not be liable for any delay or failure to furnish any or all of its Products and/or Services due to any event beyond its immediate control.

10. Intellectual Property

10.1 All right, title, and interest in and to the Company, technology, content, Product and/or Service, and any proposals, thoughts, comments, recommendations, or other details offered by or to you or any other party pertaining to the Product and/or Service shall be owned solely by the Company (and its licensors, where applicable). Any contract and/or agreement does not grant anyone any ownership rights in or to the Product and/or Service, the Company, technology, or the Company's Intellectual Property Rights. The Company’s name, logo, and product names connected with the Product and/or Service are possessed by the Company (or third parties, as applicable), and no permission or licence to use them is provided.

11. Complaints

11.1 All concerns regarding the Company should be sent to;

Eloboss and you may reach us via the following ways:

Email: info@eloboss.net

11.2 Within 7 working days, the Company shall verify the complaint and properly examine the situation. Within 14 working days after receiving the complaint, a written answer will be given.